RAPID IDEATION
A design sprint workshop to generate design solutions
Overview
Date: Dec.2016 - March.2017
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Team: Helen He, UW HCDE directed research group
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My Role: UX Design
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My Responsibility:
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Conducted purgatory user research, user interviews.
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Created user flows, storyboards, mind maps.
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Designed wire frames, high-fidelity mock-ups.
Highlights
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This project was conducted when I was in University of Washington HCDE (Human-Centered Design Engineering) Directed Research Group. We use Design Sprint process to quickly diverge and converge design solutions.
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The focus of this project was to design solutions for collecting, transmitting, and processing the complex data collected by field researchers after a natural disaster.
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In this project, I functioned as an UX designer, researcher, and a collaborative design team member in the thought and ideation process.
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Day 1 - Understand
The goal of this phase is to understand who are the targeted users, and what they do.
After I get directions from Dr.Scott Miles about what kind of product are we trying to design, I scheduled several interviews with potential users, and did purgatory research to share with my design group. The goal of these research is for me to understand what are some of the people we want to target as "main users" and what are they trying to accomplish, and what are the blockers. Then we have group discussed all of the research and break down the project timeline, and came to a common understanding of the goal and opportunity for the sprint. We decided to go with one persona and start to generate solutions.
Project Timeline
Use Cases
Geographic Researcher (Primary Persona)
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Goal:
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Collect perishable data immediately after the earthquake event.
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Document effects related to an extreme event (to advance research and practice).
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Use innovative technology to post even data collection and reconnaissance.
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Advance the abilities of people performing reconnaissance efforts.
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Routine:
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Facilitate a coordinated response to document and research the extreme event.
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Standardize the measurements and data collected in reconnaissance work.
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Communicate the reconnaissance findings in a timely and accurate manner.
Social Scientist
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Goal:
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Multidisciplinary collaboration between team members.
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Sharing information platform – may connect with social media.
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Document tracking and management.
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Ability to collecting data on social media and the local population.
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Routine:
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Conduct social science research, interviews, questionnaires.
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Connect with local authority, get to know local news and policies.
Citizens
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Goal:
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Want to know if they can safely return homes, business.
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Not the job of geo-tech engineer – just there to collect data.
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Find someone who can answer their questions.
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Not be treated as cold or uncaring.
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Routine:
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Keep in contact with their family.
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Keep track of the disaster's news.
Day 2 - Diverge
For geographic researchers, we start to mind mapping on what are some field they need assistance based on our interviews with some of them. After we mapped out the key areas of where user need to get assistance with, I started to quickly generate some idea and then bring it to the discussion. The ideas include have a note-taking AI in the natural hazard field, this could help people who have disabilities, and who often forget their pens and paper. I also have ideas around having a real-time warning machine to prevent the second time hazard injury.
Mind Map
I created some storyboard in order to develop better understanding of users painpoint and problems.
Day 3 - Converge
Not every idea is actionable or feasible. Only some will fit the situation and problem context. So I decided to go with a mobile app that has certain functions including off-line note-taking, team communication, data collection, safe road detection. In this paper wireframes, I sketched some screen and how users are going to navigate to different features. Each feature addressed real problems users are facing that i gathered during interviews.
Day 4 - Design
Based on my wireframes, I started to create designs. I selected a color scheme for my app design, and use the blue and green as the main color in order to relieve the user's potential mental pressure during the natural hazard. I also wanted to make each color distinctive enough so users won't miss important messages.
User can see what are the updates of the hazard. They can also view their current research task
When users navigate to the map feature. They can see where their task is located, and what is the condition of their task location. (dangerous, safe, potential danger, etc)
Users can add their recordings, videos, notes into local directory. If they connect to the wifi, they can then share it with prople